Claim Management

We are here to connect with you through your claims process. While it is ideal to have an accident free business, claims do need to be filed and we want that experience to be as smooth as possible for our clients.

We serve as a connection between you and the insurance company’s adjuster on your more complex and challenging claims. Our aim is to facilitate open communication between all parties and encourage fast and fair solutions. We are available to analyze challenging claims situations and walk with you through the process until your claim is finalized. Helping you to get back to “business as usual” quickly and with minimal inconvenience is our goal.

We will help you connect the following details:

  • Knowledge of claims process and reporting information
  • Impact of claims and potential future effects on premiums
  • Benefit of regular claims reviews
  • Collaboration with insurance carrier managers to facilitate communication
  • Navigation of different carrier’s policies and procedures
  • Support with mediation when requested by client
  • Coordination with MMA’s Risk Control to provide comprehensive service to clients

After Hour Claim Reporting is a telephone call away.

Please contact the following companies after normal office hours to report a claim. Most carriers offer telephone assistance if you wish to contact the carrier directly.

For Rutherfoord customers who wish to direct report their claims or who are seeking after-hours support:
For after-hours, holiday, or weekend claims emergencies, please call: 1-866-214-7141
For a list of claims reporting numbers by carrier, please click here!

For Senn Dunn customers who wish to report a claim after normal business hours, please call: 1-800-598-7161.

For Rosenfeld Einstein customers who wish to report a claim after normal business hours, please call 1-864-271-6336 and your call will be answered by our after-hours team.

For Capstone Insurance customers who wish to report a claim after normal business hours, please call 1-864-234-8000 and your call will be answered by our after-hours team.